The organization I currently work for have a couple of laptops running windows 7 home edition. Recently one of my colleague brought in one of the laptops as it was experiencing a peculiar problem. All the program icons and the files on the desktop, task bar and the start menu had all changed to the Microsoft word 2010 icon. When you try to open any of these files and icons, they all open up the Microsoft word 2010 program and display gibberish.
This was the first time I had experienced such an issue, so naturally, I checked Google to see what they had to say about it. As it turns out, this was a common issue experienced by a couple of Microsoft users. The first site I visited in search of a solution to this problem was a Microsoft support site and sure enough, they had a couple of suggestions to try out. The first option involved running an automatic fix it add-on but that was not applicable in this case as I was checking for a solution from a different laptop. The second option on the article involved fixing it yourself. This option included the following instructions: Continue reading “Sorting out the Issue with Windows 7 desktop and program icons appearing as Microsoft Word 2010”